This week has been a good one for me, freelance-wise. Due to an impressive portfolio and a glowing review I managed to land a social media contract with a local HVAC company. I was (and still am) ecstatic about the new opportunity, but I am also absolutely terrified.
See, this is the problem faced by many freelance writers…
I know nothing about the HVAC industry. I know that when I turn on my air conditioning unit my home gets colder and that when the furnace kicks in things heat up. The intricacies of the industry are still a mystery. Needless to say my last few days have been crammed with large amounts of research. I will tell you now it is a lot to take in.
I am not complaining. One of my old professors once told me that the great thing about journalism is that you get to become an authoritative voice in something new every day. It is one of the things that drew me to journalism in the first place – no two days are ever the same. Picking up this contract is no different. Yes, I will be writing about heating and cooling systems regularly but there is no way I will be able to learn everything about an industry that has been around since the industrial revolution in such a short time. I will have to learn continually, do my research and keep up with developments in the trade. I am fortunate (and odd) enough to enjoy research so that is not a big issue for me.
I started by looking at trade magazines to give me an impression of the business, but since I am helping manage the social media aspect of the company I have been using a lot of social media to learn more. I have to figure out what will be effective and what won’t, media-wise. Always learn from those who came before!
The three main resources I have been using are:
Twitter – If your contract holder is using twitter, this is one of the best places to start. Search for similar companies, equipment companies and other groups that hold stock in the industry. See what is being tweeted about, what is being retweeted and what kind of hashtags are being used regularly. Figuring out the best way to tailor your tweets will give you an automatic leg-up.
Blogs – These are a fount of information. They make great links (especially if they’re by notable names or companies that your contract holder is associated with) and can teach you more about your contract holder’s industry. Even competitor’s blogs can give you useful information – just make sure you aren’t linking competitors when you are tweeting or adding Facebook posts.
Pinterest – I was actually floored by how much this site helped me. I typed HVAC into the search bar expecting nothing more than a few infographics to pop up in the results. I was so wrong! I was greeted with links to infographics, blogs, energy companies – you name it, it was there. I am still sifting through the information and probably will be for a long time.
There is endless information out there. This contract is a great opportunity for me and damned if I am going to let something as trivial as lack of knowledge slow me down!
Don’t let it slow you down, either.